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Order Fulfilment & Delivery Information
At Silvoraa, we work to ensure your jewelry reaches you safely and in a timely manner. Please review the details below to understand how shipping and delivery are handled.
We deliver across India, including major cities and most serviceable regions, using reliable courier partners.
Silvoraa ships internationally to select destinations. International customers are responsible for any customs duties, import taxes, or local charges imposed by their country’s authorities.
Orders are usually prepared and dispatched within 1 to 3 business days, excluding weekends and public holidays.
Delivery timelines are indicative and may vary due to factors beyond our control, including courier delays, weather conditions, or customs clearance procedures.
| Order Type | Shipping Fee |
|---|---|
| Prepaid Orders (India) | Free |
| Cash on Delivery (India) | ₹89 flat fee |
| International Orders | Calculated at checkout |
While we partner with trusted couriers, Silvoraa cannot be held responsible for delays caused by logistics partners, natural events, strikes, or customs authorities.
If a package is marked as delivered but not received, please notify us within 24 hours so we can raise a query with the courier. Resolution depends on the courier’s investigation outcome.
If an order is returned due to an incorrect or incomplete address provided at checkout: